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Hybrid Delivery/engagement Models

Hybrid delivery/engagement models refer to approaches that combine multiple methods or channels for delivering services, products, or engaging with customers or clients. In business and service industries, hybrid models integrate both traditional and modern methods to cater to diverse customer preferences, maximize efficiency, and leverage the strengths of different approaches.

Vedainfotech’s strength lies in its flexibility. At Vedainfotech, we make our engagement totally client friendly by defining and deploying a fully customized engagement model. It could be offshore, on-site or multi-site engagement. It could be end-to-end, phase wise or tailored development. It could be L1, L2 or L3 support. It could be a combination of all these models. Vedainfotech believes in complete alignment with client business needs and offers 24 X 7 X 365 support.

Vedainfotech also uses Ozone model, which protects you from inherent business risks of outsourcing. It is a combination of On-site + On Shore + Offshore deployment of resources. This addresses the communication issues while fostering proactive decision-making.

Vedainfotech is looking at partnership with existing vendors as well as new vendors. A well-oiled relationship-responsibility management matrix will be deployed for such engagements ensuring smooth operations.